Who am I?
I'm Jennifer Patel, a Boston-based product designer with 14 years of experience leading UX and transforming complex challenges into intuitive solutions across healthcare, AI, government, and enterprise sectors, creating usable and beautiful designs for humans. I have a passion for creating solutions to advance medical science, improve access to care, and to keep pushing for social equality and global good.
With BFA in New Media Design & Imaging from the Rochester Institute of Technology, I've been designing for enterprise and healthcare at GoInvo since 2011. I've covered projects in all aspects, from user and domain research, project management, ideation, pixels, prototypes, user testing, facilitating workshops, and guiding as well as contributing to development and production, ranging from small homegrown efforts to larger systems in corporate healthcare.
Outside the office, you’ll usually find me curled up with a good mystery, fantasy, or sci fi novel, working up a crochet project, or chasing my cats off my keyboard. I love immersive worlds—whether it’s through gaming, writing stories, or rewatching Star Trek and Doctor Who. I’m always up for a good plot twist.
Ethos
- Listen well
- Design with the human in the loop
- Make good work, but also Do Good
Skills
- Usability research
- Product research
- Product Architecture
- Journey mapping
- Product design
- Interface design
- Prototyping
- Figma
- Adobe Design Suite
- HTML5
- CSS, LESS, SCSS
- Some JS, JQuery, React.js
- Project management
- Studio management
Publications
Physician Burnout
May 2020, co-author
Meghana Karande
Jen Patel
A Guide to Patient-Centered
Feb 2020, co-author
Sharon Lee
Jen Patel
It’s Time for Open Source Healthcare
Summer 2019, co-author
Juhan Sonin
Jon Follett
Jen Patel
Loneliness in Our Human Code
Nov 2018, editor
Vanessa Li
Jen Patel
Inspired EHRS: Designing for Clinicians
JAMIA paper
Fall 2015, co-author, designer, engineer
Jeffery L Belden, Richelle J Koopman
Catherine Plaisant, Joi L Moore,
Jennifer Patel, Nathan J Lowrance,
Andrew Hutson, Suzanne A Boren
Education
2007 - 2011 BFA
New Media Design & Imaging,
Rochester Institute of Technology
I'm always learning new things every day, and with every project.